BNY Mellon Benefits Guide
How to Enroll
Enrollment Reminders
- Check your personal information, such as address and phone number, to ensure that all information is accurate and up to date.
- Designate or verify your beneficiaries for life, AD&D and travel accident insurance.
Enrolling on MyBenefit Solutions
Access the MyBenefit Solutions website at work or at home:
- At Work: Go to MyReward (MySource > MyReward > Log on to MyReward > Proceed to My Personal Total Reward Data > MyBenefit Solutions)
- At Home: Go to http://mybenefits.bnymellon.com (if you have not already registered, you will need to create a username and password)
If you have questions, call the BNY Mellon Benefit Solutions Service Center at 1-800-947-4748, option 2, Monday through Friday, 8:30 a.m. to 8:00 p.m. Eastern Time.
If You Need to Choose a Primary Care Dentist (PCD)
If you enroll in the Aetna DMO, you will need to choose a primary care dentist (PCD). Here's how:
- If you are enrolling in the Aetna DMO using the online system, go to the secure member website at www.aetna.com and click Log In/Register. You will be prompted to enter your DMO primary care dentist's six-digit dental office number for each covered person. For information on the six-digit dental office number, go to www.aetna.com/dse/search?site_id=dse&externalPlanCode=DMO|DMO or call 1-855-855-8112. No form is required.
- If you are enrolling in the Aetna DMO via the MyBenefit Solutions website, you will be prompted to enter your DMO PCD's six-digit dental office number for each covered person; the number can be found at www.aetna.com/dse/search?site_id=dse&externalPlanCode=DMO|DMO, or call 1-855-855-8112. No form is required to enroll.
- When selecting a PCD, you must make your selection by the 15th of the month in order to use the provider as of the first of the following month.
If You Miss the Enrollment Deadline
The following chart shows the default coverage you will receive for 2018 if you do not enroll by the deadline provided with your enrollment information.
When Coverage Becomes Effective and Terminates
BNY Mellon holds an Open Enrollment period every year in the fall. The benefits you choose during the Open Enrollment period will become effective on the following January 1, and remain in effect through the earliest of December 31 of the following calendar year or the last day of the month you transition to a status that is ineligible for benefit coverage, including termination.
If you are newly eligible for benefits during 2018 and you enroll within 31 days of your benefit-eligibility date, the choices you make when you enroll remain in effect from the date of your eligibility through the earliest of December 31, 2018 or the last day of the month you transition to a status that is ineligible for benefit coverage, including termination.
Once you are covered, coverage for a new spouse or children born, adopted or placed with you for adoption during the year begins on the date of marriage, birth, adoption or placement. For new domestic partners, because of the six-month cohabitation/codependence requirement, the domestic partner will be covered on the first day of the month following the date on which he/she became eligible (see "Domestic Partner Definition"). In all cases involving newly eligible dependents, you must notify the BNY Mellon Benefit Solutions Service Center within 31 days of the date the dependent became eligible for coverage.
After you enroll, except for changes in HSA contributions, you will be able to make changes to your benefit selections ONLY if you have a qualified life event during the year or one of the special enrollment rights applies. For more details, review the Changing Coverage section. Your next opportunity to make changes will be during Open Enrollment for the 2019 plan year.