BNY Mellon Benefits Guide
Manage Your Health through Doctor On Demand
Beginning January 1, 2016, you can access a national network of board-certified doctors and licensed professionals all day, every day. Through HIPAA-compliant video consultations using your computer or mobile device with a front-facing camera, you can contact board-certified doctors who can diagnose your condition, treat it and write prescriptions to manage common health problems. In addition, behavioral health counseling and lactation counseling are available by appointment with licensed professionals.
Use Doctor On Demand for non-emergency care when you need to see a physician, cannot get an appointment and do not need to use an emergency room. In a true emergency, seek the services of the nearest hospital emergency room and/or dial 911.